Client Engagement Manager

Job Title:

Client Engagement Manager (FSE)

Location:

Hangzhou

Job Type:

Full-time

Career Level:

Experienced (Non-Manager)

Education:

Bachelor's Degree

Category:

Sales


Job Description:


    Are you a self-starter? Do you think different? At Microchip Technology, our values system empowers our employees to develop and thrive in a supportive, collaborative, professional, global, and rewarding working environment. We embrace change and continuous improvement, driving both to the mutual benefit of ourselves and our clients. We are looking for like-minded people who can share our passion for success.

    As a client engagement manager, you will be responsible for identifying and building new business. You will be expected to reframe the client’s thinking and build consensus for Microchip’s solutions, co-creating value by delivering clients the freedom to innovate.

Job Responsibilities:

  • Utilize Microchip’s Client Engagement Process to drive design wins to revenue at select target clients.
  • Use insight and consultative selling techniques to teach customers about their industry and offer unique perspectives on their business, which link back to Microchip‘s solutions. 
  • Drive the company business relationship with the assigned clients.
  • Identify the key client stakeholders and coach those stakeholders to build consensus for Microchip’s solutions within their organization.
  • Contribute and participate within a global team environment, to successfully develop and implement sales strategies across clients divisions and geographical locations.
  • Communicate effectively with Microchip product divisions providing quantifiable feedback and ROI for their investments in clients.

Benefits:

  • Microchip’s non-commissioned total compensation and benefits package includes a competitive base salary, bonus aligned with company goals, employee stock purchase program, health insurance coverage, etc.
  • Opportunity to manage accounts on an entrepreneurial and collaborative basis and be compensated for success in driving the organization’s growth

Job Requirements:

  • Bachelor’s degree in a business or engineering discipline with a strong academic track record
  • 5+ years of work experience

Competencies:

  • Strategic/Critical Thinking—Systematically solves problems and hypothesizes possible client pain points, expectations, and implicit needs; brainstorms with team members to devise solutions to solve complex client challenges 
  • Communication—Tailors communication to the client’s needs with authority; effectively delivers presentations and has strong verbal and  written communication skills 
  • Interpersonal Influence—Uses rational and emotional drivers that would appeal to clients to comfortably drive conversations to elements of value for both parties
  • Networking—Identifies the right client stakeholders and builds connections quickly to drive consensus for design wins; works cooperatively with a wide range of internal stakeholders for success 
  • Ownership—Goes out of his or her way to complete a task and has relentless drive to achieve results; is independent and self-directed, and takes initiative 
  • Workflow Management—Sets clear, realistic, and time-bound objectives that align to business growth; breaks each objective into tasks and process steps that can be achieved within a realistic time frame