Client Engagement Manager
Job Title:
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Client Engagement Manager (FSE)
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Location:
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Hangzhou
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Job Type:
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Full-time
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Career Level:
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Experienced (Non-Manager)
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Education:
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Bachelor's Degree
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Category:
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Sales
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Job Description:
Are you a self-starter? Do you think different? At Microchip Technology, our values system empowers our employees to develop and thrive in a supportive, collaborative, professional, global, and rewarding working environment. We embrace change and continuous improvement, driving both to the mutual benefit of ourselves and our clients. We are looking for like-minded people who can share our passion for success.
As a client engagement manager, you will be responsible for identifying and building new business. You will be expected to reframe the client’s thinking and build consensus for Microchip’s solutions, co-creating value by delivering clients the freedom to innovate.
Job Responsibilities:
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Utilize Microchip’s Client Engagement Process to drive design wins to revenue at select target clients.
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Use insight and consultative selling techniques to teach customers about their industry and offer unique perspectives on their business, which link back to Microchip‘s solutions.
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Drive the company business relationship with the assigned clients.
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Identify the key client stakeholders and coach those stakeholders to build consensus for Microchip’s solutions within their organization.
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Contribute and participate within a global team environment, to successfully develop and implement sales strategies across clients divisions and geographical locations.
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Communicate effectively with Microchip product divisions providing quantifiable feedback and ROI for their investments in clients.
Benefits:
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Microchip’s non-commissioned total compensation and benefits package includes a competitive base salary, bonus aligned with company goals, employee stock purchase program, health insurance coverage, etc.
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Opportunity to manage accounts on an entrepreneurial and collaborative basis and be compensated for success in driving the organization’s growth
Job Requirements:
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Bachelor’s degree in a business or engineering discipline with a strong academic track record
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5+ years of work experience
Competencies:
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Strategic/Critical Thinking—Systematically solves problems and hypothesizes possible client pain points, expectations, and implicit needs; brainstorms with team members to devise solutions to solve complex client challenges
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Communication—Tailors communication to the client’s needs with authority; effectively delivers presentations and has strong verbal and written communication skills
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Interpersonal Influence—Uses rational and emotional drivers that would appeal to clients to comfortably drive conversations to elements of value for both parties
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Networking—Identifies the right client stakeholders and builds connections quickly to drive consensus for design wins; works cooperatively with a wide range of internal stakeholders for success
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Ownership—Goes out of his or her way to complete a task and has relentless drive to achieve results; is independent and self-directed, and takes initiative
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Workflow Management—Sets clear, realistic, and time-bound objectives that align to business growth; breaks each objective into tasks and process steps that can be achieved within a realistic time frame