Embedded Solutions Engineer-Storage/Data Center

Responsibilities:

• Technical support across pre- and post-sales activities at major customers from Shanghai and East of China. Help sales to identify opportunities strictly for design win.
• Closely follow up customer's issues and rapidly and effectively responded customer's questions.
• Closely work with sales to develop strategies to close key opportunities and increase market share for Microchip's storage products in a large scale of applications
• Provide on-site professional technical support to Microchip's storage customers. Issues debug in customer lab including device/system level hardware, firmware and software.
• Support customers for architecture discussion with MCHP products.
• Good communication ability with Customers/BU and sales managers for customer critical and urgent issues and project backgrounds.

Qualifications:

• BSEE or equivalent required. MSEE is preferred.
• Minimum of 3+ years of SW R&D experience for driver and OS relevant development, HW experience is preferred.
• 2+ years of customer support experience are preferred.
• Good understanding of current storage architecture, familiar with major storage protocols (SAS/SATA, PCI-Express, SCSI, SES, FC etc.). NVMe related experience is preferred.
• Good understanding of basic OS principle and Linux family kernel architecture.
• Good in writing/reading and speaking in English
• Creative thinking and innovation with analytic problem-solving ability.
• Willing to travel frequently and longtime remote onsite support.